This is why when you first start the program it takes so long to start and then subsequent starts work better.Īnother possible cause is the number and size of photo files in the startup file folder you have chosen. PhotoLab had to wait for the resources it needed to be released by the other program. In the past, when customers have reported a similar issue when using DxO PhotoLab, the problem was traced to either another program or process that was running in the background that was causing the poor performance in PhotoLab. My startup problem appears to be resolved, although, I’m not 100% sure of the solution. Support ticket has been sent, but so far no success with any responses.
DXO PL 5 DRIVERS
However, it is still very slow to open here with all current Windows 10 updates and video drivers installed. Lots of PL5 bugs seem to be related to Windows 10 ongoing Security fixes. I had old Dxo Optics and version 4 still residing in there. You may find a lot of older DxO versions in there too as their installer doesn’t seem to fully clean older files. Windows blocked them until I did it by allowing it in the Ransomware section under “Allow an app through Controlled folder access.” You may ind some DxO apps/exe by clicking the “+Add an allowed app” and the “Allow a recently blocked app” and seeing if something by DxO is missing.there. The DxO PhotoLab 5 folders in the my Documents did not load either on installation. The blue loading bar hesitates around 2/3 mark and sits there until it’s ready to open at about two minute mark.
PL5 takes about 2 minutes to load and start in Windows 10 where others start in less than 10 seconds. Same problem here so it is not individually related. Using this identical machine, with older versions of PL, the start delay was not nearly this long, especially the time to get to the “starting banner.” Sometimes I think PL5 did not start because it takes so long to see the startup banner. Overall those actions add up to about 1.5 minutes of the total start time – but the total start time is about three minutes. The entry above is the worst case, some are only fractions of a second, some are multiple seconds. About half of that time is spent on approximately 100 iterations of the following task (per the log): 17:27:48.984 | DxO.PhotoLab - 10944 - 1 | ServiceLocator - Info | Profiling : 48 694 ms I have a log file that I can submit, if that helps.
I originally updated to PL5 on a Windows 10 machine, which has been upgraded to a Windows 11 machine, but the long startup time was there for both versions of Windows.
DXO PL 5 UPGRADE
Ever since the upgrade to PL5 the startup time for PL5 on Windows has been extremely long (just measured three minutes).
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